Thanks for shopping at happycatindia.com (Happy Cat India comes under CAT LITTER INDIAN PVT. LTD)
If you are not entirely satisfied with your purchase, we're here to help.
Returns
Any product noticed as “Received in Physically Damaged Condition,Damage upon Delivery” or “Missing Accessories/Items in Box” has to be reported within 24 hours of delivery to be eligible for a replacement. Any issues reported after 24 hours will not be accepted.
To be eligible for a return, your item must be unused and in the same condition that you received it.
For products purchased under any offer or sale, we provide a 10 to 15 day return or refund period. Please ensure the item is in its original condition and packaging.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Serial Number/IMEI of the product being returned should match our system
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- You will receive the credit within a 3 to 4 of days on your back account, depending on your card issuer's policies.
- The fee charged may vary according to the item’s condition, the state of the item’s packaging and the item value
Shipping
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping, payment gateway and insurance charges are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
At Happy Cat India, we strive to provide you with the best shopping experience, including reliable and prompt delivery of your purchases. Once your order is placed, we process it quickly and typically ship within 7 days. You will receive a confirmation email with tracking information as soon as your order is dispatched.
No C.O.D. freight will be accepted
We recommend you use a trackable shipping method . We are not responsible for packages lost in transit on the way back to us.
Non- Refundable/ Non- returnable Products / Services:
Certain Products / Services are non- returnable and Non Refundable : such products and services cannot be claimed under this refund / return policy.